Your Employees-The Frontline of Your Business

Have you ever shopped around for a new car and left the dealership thinking no way would you purchase a vehicle from that salesperson?

Your potential customer’s relationship generally starts with some interaction with one of your employees. As they say “What goes around, comes around”, so if you take great care of your employees, make sure they are happy, your customers will be more emotionally engaged. That means that they will be more likely to buy your product or service and recommend you to others.

For happier employees you need to give them a purpose, listen to them as well as get their feedback. The more committed and empowered they feel, the happier they will be. Your customers will have a really great customer experience.

Find out how Ideal Consulting Services can help you get more referrals and more business

 

 

About Lorraine Hart

Lorraine Hart, President of Ideal Consulting Services, Inc., has been helping businesses and healthcare practices improve their organizations and become more profitable since 1993. She has written and published numerous articles on business and practice management topics including: Organization, Employees, Sales and Marketing, and Profitability. Lorraine is a past President of the New York City / Long Island Chapter of NARI, the National Association of the Remodeling Industry. Prior to forming Ideal Consulting Services, Lorraine served in an upper middle management position at Grumman Data Systems.
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