Category Archives: Hiring and Training

Increase Customer Satisfaction

We  know that satisfied customers translate into more business.  Building customer loyalty is a continual process and studies have shown that happy employees create happy customers. Taking the time to focus on boosting employee satisfaction can help drive sales by providing … Continue reading

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How to make your employees feel valued and why

I am often asked, “How do I get my staff to care?” or “How do I get them to be more productive?” Let’s also turn this around and ask “How can I make my employees feel valued?” When employees feel … Continue reading

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Reduce Employee Turnover

Your employees are one of the biggest assets of your business. Locating and retaining quality employees is an ongoing job. All businesses experience some amount of employee turnover and depending upon the employee that leaves, turnover may not be the … Continue reading

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Hiring the right person for your company

Why, in a world where people say they want to work, is it so difficult to hire the right person? In hiring, the first test is the initial conversation you have with the candidate on the phone—before asking them to … Continue reading

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Increasing Staff Productivity

Reward your staff for doing a quality job and getting it done in less than scheduled time and they will continue to produce at this higher level. What rewards have worked for you?

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