Category Archives: Quality

How to Retain Existing Clients

Don’t Be Invisible to Your Clients Happy clients are your best cheerleaders, they like you, trust you, refer you and as a result more likely to use your services in the future. Your existing client base is a very important … Continue reading

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Don’t Overlook the Little Things

I’m often told by contractors that they get a lot of business through word of mouth.  As business owners we all are quick to recognize blatantly bad practices, however sometimes we become blind to the little things.  And often it’s … Continue reading

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